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Let customers speak for us
from 932 reviewsI had to wait about six weeks but they were as comfortable as many other reviewers said they were! I love 'em! No irritated gums, etc. from sharp edges. I didn't have to do anything to them like I did with Smile.com.
I am pleased with Retainers Direct. Saw an ad on Facebook and decided to take a chance since my previous retainers were at least 15 years old…and not in great shape anymore (cracked, discolored, etc). I ordered my kit back in March 2024 and received it within a week, but I didn’t actually do my impressions until June. They were super easy to do! I loved that they had an extra putty in the kit because, on my first attempt, I mixed too much and my putty hardened. lol After that it was smooth sailing! I emailed pics of my impressions to Retainers Direct and they replied within 24 hours. Dropped them off in the mail the next day and received my new retainers in about 2 weeks. They fit well and look great. Will definitely order another spare set!
So unbelievably easy and affordable as a college student. I had been calling around to multiple dentists and orthodontists to get a new mold and retainers done after my other ones were cracking and breaking, only to find the cost would be $200-$250. Jaw on the floor when I heard those prices.
Honestly waiting the two weeks from getting the impression kit to receiving my new retainers was worth it. They fit like a glove and I LOVE the fact that they’ll keep my mold/scan attached to my account in case I need to order another set.
The process was very easy, and the communication I had with my representative was excellent. A great value - highly recommend.
I am very impressed with this company! It did take a while to receive my retainer, but it was 1. Affordable 2. Extremely convenient to be able to do impressions at home on my own time and then send them back. It took me a few tries to get the impressions done properly, but the team is very communicative and has you send over photos before mailing the impressions back, that way they can save you some time and let you know if they see anything wrong ahead of time!
Even though production and shipping took a while, they were quick to respond when I checked in on the status and reassured me my impressions had been received and they were working on my order!
My daughter's retainer fits well. There was some minor shifting in her top teeth with the new retainer, but that could be due to an imperfect impression being made. I would expect that from doing it ourselves. Overall, the retainer is great and doing its job.
When I got retainers from Smiledirect Club, I had to grind them down until they fit and stopped cutting my gums. These were a perfect fit right out of the box and they are comfortable.
the retainers fit perfectly they are such nice quality
I was so happy when I learned about Retainer Direct . It was affordable much less than what I was being charged by my dentist , process was easy and retainers fit great . Customer service was quickly to reply as well .
After getting a new crown on a molar, my old upper retainer cracked. I took a chance and ordered the kit from retainers direct. I was easily able to make the impression myself following their instructions. The retainers arrived and fit perfectly. The material is better than my old retainers from my orthodontist. I am going to replace my lower retainer in the near future. My only complaint is that it took weeks to arrive. But it was worth the wait for the quality and cost.
I finished up my Invisalign treatment and received 4 retainers. I asked 'what happens when I need to replace these?' and of course was told 'we'll help you with that'. Well it turns out that means the dentist / Invisalign gets to charge me a huge amount to produce some pieces of plastic. I fought back saying 'my current retainers work fine, I just want a few more copies made' but they refused to do that and then quoted me $500 for a few retainers. So I'm so happy to have found this alternative. I wasn't in a hurry, but I wanted to know if this would be a good option when I do need new retainers. And the process went well. It took about 3-4 weeks in total, which was ok in my case. And now I know my file is saved so they can quickly produce more copies later. That's a great option and I'm super happy to have found and tried Retainers Direct.!
Was hesitant to try but so glad I did. Saved a lot of money and they are as good if not better than the ones I got from my orthodontist. Doing the mold is easy and the retainer fit very well and snug. Took about a month to get, but customer service was great throughout.
Best customer service,fast response,very reasonable in prices,my retainers last a long time comfortable mine dose stay clear please follow the recommendations on cleaning them I have been a customer for years I won't go anywhere else
The retainers are good quality and working great for what we needed. The process took a little over 1 months from ordering the kit to getting the retainer in the mail. I tried to contact the company multiple times and their customer service was disappointing with no response after multiple calls and messages.
These are the best and the price is amazing! the people that work here are so very helpful with any questions you have!